How Can I Comply?
Q Heat are experts in heat regulations and can ensure that full compliance is achieved and that customers have clear and accurate information about their heat supply. Click here to request a copy of our Customer Service Charter. Q Heat as the nominated heat supplier will register the scheme with National Measurement and Regulation Office (NMRO). We will work with owners, landlords and property managers on the installation of meters and how the cost of installation is recovered.
Government recognize that there are thousands of heat networks in the UK, supplying hundreds of thousands of dwellings, commercial premises, and public buildings. Compliance on notification was required by December 31st 2015. The Heat Trust was established in November 2015 after two years of collaboration between industry, consumer groups and government. NMRO are yet to publish the number of heat networks registered and could take further action if the voluntary registration has been unsuccessful. Our advice is act now, contact Q Heat before the NMRO actively search out for landlords who have not notified and risk a fine for non-compliance.